Welcome to Indo Emergency Assist

YOUR TRUSTED PARTNER IN MEDICAL AND TRAVEL EMERGENCIES

Indo Emergency Assist is a leading medical assistance company located in
Lombok, West Nusa Tenggara, Indonesia.

Lombok is Our Home

As a company based in Lombok

Rapid Response

Our dedicated team is available 24/7

Compassionate Care

We prioritize compassion

Commitment to Excellence

Excellence is not just a goal - it's our standard

Who We Are

PT. MITRA MEDIK INDONESIA

Indo Emergency Assist is a leading medical assistance company located in Lombok, West Nusa Tenggara, Indonesia. With over 10 years of experience in the healthcare industry, Indo Emergency Assist possesses a deep understanding of all insurance client requests for their members who need medical or other assistance.
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Our Value

“Your Tuusted Partner in Medical and Travel Emergencies”

We prioritize clear communication and efficient coordination to ensure that insurance clients and their members receive the prompt and precise assistance they require while in Lombok or other areas in Indonesia.

Vision

To be the trusted provider of emergency medical assistance services in Indonesia, especially in Lombok, ensuring prompt and compassionate care for all.

Mission

Our mission is to deliver reliable and efficient medical assistance solutions, utilizing our expertise and local knowledge to support individuals in times of need and emergency.

Purpose

Indo Emergency Assist is dedicated to safeguarding the health and well-being of our community by providing accessible and responsive emergency medical assistance services.

Capabilities and Expertise

PT. MITRA MEDIK INDONESIA

Capabilities are the abilities possessed to perform an activity. Expertise is a deep level of expertise in a particular field.
What we offer
Capabilities and Expertise

Medical Assistance And Travel Assistance

24/7 Medical Services

24/7 Medical Providers Access for Emergency and Non-Emergency Services

Medical Coordination

Assistance with Clinic and Hospital Admission Processes

Medical Evacuation

Arrangement for Ground, Water, or Air Ambulance for Medical Emergency

Support for Travelers

Assistance for those with Chronic Illnesses or Disabilities

Emergency Assistance

Assistance with Lost or Stolen Documents (Passports, Visas)

Travel Concierge Services

ransportation Arrangements (Car Transfer, Car Rental, Taxi, Bus