About Us

PT. MITRA MEDIK INDONESIA

Who We Are

PT. MITRA MEDIK INDONESIA

Indo Emergency Assist is a leading medical assistance company located in Lombok, West Nusa Tenggara, Indonesia. With over 10 years of experience in the healthcare industry, Indo Emergency Assist possesses a deep understanding of all insurance client requests for their members who need medical or other assistance. We prioritize clear communication and efficient coordination to ensure that insurance clients and their members receive the prompt and precise assistance they require while in Lombok or other areas in Indonesia. We recognize that each client and member have unique needs and requirements. That's why we take a personalized approach to every request, tailoring our solutions to ensure that they meet the specific needs of the individual. Whether it's arranging emergency medical services, medical evacuations, coordinating hospital transfers, providing medical information and administrations, or handling all requests for travel assistance services, we strive to deliver services that are both swift and precise. By maintaining high standards of service and professionalism, we uphold our reputation as a trusted partner for insurance clients and medical providers alike.
Our Value

“Your Tuusted Partner in Medical and Travel Emergencies”

We prioritize clear communication and efficient coordination to ensure that insurance clients and their members receive the prompt and precise assistance they require while in Lombok or other areas in Indonesia.

Vision

To be the trusted provider of emergency medical assistance services in Indonesia, especially in Lombok, ensuring prompt and compassionate care for all.

Mission

Our mission is to deliver reliable and efficient medical assistance solutions, utilizing our expertise and local knowledge to support individuals in times of need and emergency.

Purpose

Indo Emergency Assist is dedicated to safeguarding the health and well-being of our community by providing accessible and responsive emergency medical assistance services.